What we collect

When you place an order with us we collect the following information:

  • name
  • postal address, email address, telephone number

When you subscribe to our mailing list we collect your email address. You are free to unsubscribe at any time by using the ‘Unsubscribe’ link in any newsletter you receive, or by sending us an email at info@thesoapcabin.co.uk

We may also collect information about your preferences from any surveys we issue.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@thesoapcabin.co.uk

Our use of cookies

Cookies enable you to use the shopping cart and to personalise your experience on our site. They also tell us which parts of our website you have visited, help us measure the effectiveness of ads and web searches, and give us insights into user behaviour so we can improve our communications and products. By continuing to use the site, you have consented to their use.


We’re a small handmade business and we will not sell, distribute or lease your personal information to third parties.

Any questions, feel free to get in touch!